RETURN POLICY: If you are not completely satisfied with your order, return the COMPLETE item within 30 days of the shipping date - For a full refund All pieces MUST be returned.. We cannot refund your cost for the return shipping, or the original delivery costs.
RETURN PROCEDURES: Please follow these steps.
1) Email us at "sales at journalpros.com" or call (231) 250-7355 to let us know what you are returning. Optional: Please include the reason for the return.
2) Wait for a response from us BEFORE you mail it back. Maybe we can resolve your concern before you spend money on the return postage.
3) If your concern cannot be resolved: Make a copy of your invoice to include in the return shipment of ALL items and pages.
4) Use a confirmation of delivery method on your return. We cannot issue a refund on products not received by us.
Mail the return to: Journal Pros, P.O. Box 84, Reed City, Michigan 49677